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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Fax
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I connect my product to my wireless network using the product's control panel?
- My printout has lines running through it. What should I do?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I restore my product's default settings?
- Does the type of paper I use make a difference?
- I'm having trouble sending or receiving faxes. What should I do?
- How should I load envelopes?
- How should I transport or store my product?
- How do I set up my product for the fastest printing?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I restore my original fax settings?
- How do I send a fax using the Fax Utility on my Mac?
- How do I confirm my fax was sent?
- How do I send a fax using the Fax Utility in Windows?
- How do I send a fax from my product control panel?
- How do I use an answering machine with my fax?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I create a header for my faxes?
- Can I use a pre-paid calling card to send a fax?
Select the questions to view the answers
Select the questions to view the answers
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My printout has a slight slant. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout is grainy when I print from any application. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has incorrect margins. What should I do?
Select the questions to view the answers
- How do I scan a document with Epson ScanSmart?
- How do I scan from a smart device?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I scan using my product's control panel?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- I can't start Epson Scan 2. What should I do?
- How do I change the scan settings in Epson ScanSmart?
- I cannot scan over a network. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I change from a USB connection to a Wi-Fi connection?
- How do I check my product’s network status?
- How do I connect my product to my wireless network using the product's control panel?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I connect my WPS-enabled wireless router to my product?
Select the questions to view the answers
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720