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Model: C11CH43301
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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I check my product’s network status?
- How do I copy a document or photo using my product's control panel?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I refill the ink tank?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- I still see white or dark lines in my printout after cleaning the print head three times. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect margins. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- I still see white or dark lines in my printout after cleaning the print head three times. What should I do?
- How do I know when an ink tank needs to be refilled?
- Are there any safety precautions I should take when handling the ink?
- I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not below the lower line on the ink tank. What should I do?
- Which Epson ink bottle should I use with this product?
- How do I refill the ink tank?
Select the questions to view the answers
Select the questions to view the answers
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has a slight slant. What should I do?
Select the questions to view the answers
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan using my product's control panel?
- I cannot scan over a network. What should I do?
- I can't start Epson Scan 2. What should I do?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I scan a document with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I print a scanned image or file with Epson ScanSmart?
- How do I change the scan settings in Epson ScanSmart?
Select the questions to view the answers
- How do I restore my product's default settings?
- How do I change the Power Off and Sleep Timer settings?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I change the language of the printer software screens in Windows?
Select the questions to view the answers
- How do I connect my product to my wireless network using the product's control panel?
- How do I check my product’s network status?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my WPS-enabled wireless router to my product?
Select the questions to view the answers
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide for Latin America
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
User's Guide - Epson ScanSmart
HTML
PDF
This document contains information about using Epson ScanSmart software.
Notices and Warranty
PDF
This document contains notices and Epson's limited warranty for this product. (warranty valid in Latin America).
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720