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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
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- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my WPS-enabled wireless router to my product?
- What do my product's lights indicate?
- My printout has incorrect colors. What should I do?
- My printout has lines running through it. What should I do?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
- How do I scan using my product's control panel?
- How do I scan a document with Epson ScanSmart?
- How do I refill the ink tanks?
- How do I enable double-sided printing for my product in Windows?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
- Are there any safety precautions I should take when handling the ink?
- How do I refill the ink tanks?
- How do I know when an ink tank needs to be refilled?
- Which Epson ink bottles should I use with this product?
Select the questions to view the answers
Select the questions to view the answers
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect margins. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has lines running through it. What should I do?
- My printout has a slight slant. What should I do?
- My printout has incorrect colors. What should I do?
Select the questions to view the answers
- I cannot scan over a network. What should I do?
- I can't start Epson Scan 2. What should I do?
- How do I scan using my product's control panel?
- How do I scan from a smart device?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I scan a document with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I print a scanned image or file with Epson ScanSmart?
- How do I change the scan settings in Epson ScanSmart?
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- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I change the Power Off and Sleep Timer settings?
- How do I enable double-sided printing for my product in Windows?
- How do I change the language of the printer software screens in Windows?
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
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User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
User's Guide - Epson ScanSmart
HTML
PDF
This document contains information about using Epson ScanSmart software.
Notices and Warranty
PDF
This document contains notices and Epson's limited warranty for this product.(warranty valid in Latin America)
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720