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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I replace the maintenance box?
- How do I connect my product with a Wi-Fi Direct connection?
- My printout has incorrect colors. What should I do?
- I'm having paper feed problems. What should I do?
- My printout is blurry or smeared. What should I do?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I use AirPrint with my product?
- My printout has a slight slant. What should I do?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I refill the ink tanks?
- Are there any safety precautions I should take when handling the ink?
- I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not below the lower line on the ink tank. What should I do?
- How do I know when an ink tank needs to be refilled?
- Which Epson ink bottles should I use with this product?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- My printout is blurry or smeared. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect colors. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has a slight slant. What should I do?
Select the questions to view the answers
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan from a smart device?
- How do I scan using my product's control panel?
- I cannot scan over a network. What should I do?
- I can't start Epson Scan 2. What should I do?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I scan a document with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I print a scanned image or file with Epson ScanSmart?
- How do I change the scan settings in Epson ScanSmart?
Select the questions to view the answers
- How do I change the language of the printer software screens in Windows?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I restore my product's default settings?
- How do I change the Sleep Timer setting?
- How do I change the Power Off Timer setting?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
Select the questions to view the answers
- How do I change from a USB connection to a Wi-Fi connection?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I connect my product to my wireless network using the product's control panel?
- How do I connect my WPS-enabled wireless router to my product?
- How do I check my product's status on the network?
- How do I connect my product with a Wi-Fi Direct connection?
Select the questions to view the answers
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
User's Guide - Epson ScanSmart
HTML
PDF
This document contains information about using Epson ScanSmart software.
Notices and Warranty
PDF
This document contains notices and Epson's limited warranty for this product.(warranty valid in Latin America)
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720