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Error While Adding
Downloads not available on mobile devices.
Firmware Update version GC30KA
- 29/09/22
- 112.5 MB
- FW_GC30KA.exe
Description :
This file contains the latest firmware enhancement version GC30KA for the Epson WorkForce Pro WF-5690.
Firmware Instructions:
- Download the firmware file.
- Make sure your printer is on and connected to your computer.
- Double-click the downloaded file to launch the firmware file.
- Follow the on-screen instructions.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Drivers and Utilities Combo Package - PostScript 3
- 27/09/22
- 139.3 MB
- epson15741.exe
Description :
This file contains everything you need to use your WorkForce Pro WF-5690 wirelessly or wired.
This combo package consists of the following items:
- PS3 PostScript Printer Driver v1.10
- Scanner Driver and EPSON Scan Utility v5.2.2.1
- EPSON Scan OCR Component v2.30
- Document Capture Pro 1.06.11
- Network Installer
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Drivers and Utilities Combo Package Installer
- 27/09/22
- 11.6 MB
- WF5690_STD_Lite_NA.exe
Description :
This file contains the installer to obtain everything you need to use your Epson WorkForce Pro WF-5690 wirelessly or with a wired connection.
This combo package installer obtains the following items:
- Printer Driver v2.48.02
- Scanner Driver and EPSON Scan Utility v5.2.2.1
- Document Capture Pro
- EPSON Scan OCR Component
- Epson FAX Utility
- Epson Software Updater
If you see an "Unable to connect to the server" message when installing this software, exit the installation and try again by right-clicking this file and selecting Run as Administrator.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Remote Print Driver v1.91
- 29/04/25
- 21.6 MB
- RPD_x64_191.exe
Description :
This file contains the Epson Remote Print Driver v1.91, which is compatible with ARM devices running Windows 11 24H2 or later.
This remote print driver allows you to print to an Epson email-enabled printer anywhere in the world right from your computer.
Note: Your printer must be connected to the Internet via a wireless (Wi-Fi) or wired (Ethernet) network and be registered to the Epson Connect service. For setup information, please see our Epson Connect Printer Setup for Windows page.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
EPSON Universal Print Driver v2.90.00
- 04/03/25
- 88.1 MB
- EUPD_x64_29000.exe
Description :
This file contains the EPSON Universal Print Driver v2.90.00, which is compatible with ARM devices running Windows 11 24H2 or later.
Please view the Setup and Use instructions, which are also included in this file. This file is extracted to the C:\epson\EUPD_x64_27004 folder.
This printer driver supports multiple printer languages (PCL and ESC/P-R) and is compatible with a wide range of Epson printers.
Note: Network Administrators typically use this file in a business network environment.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
EPSON Universal Print Driver x64 (Core Files) v2.72.05
- 27/02/24
- 28.5 MB
- EUPD_Core_x64_27205.zip
Description :
This file contains only the core EPSON Universal Print Driver v2.72.05. It does not launch an installer.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Printer Driver - Standard v2.48.02
- 22/11/22
- 30 MB
- WF5690_STD_X64_24802_AM.exe
Description :
This file contains the Epson WorkForce Pro WF-5690 Standard Printer Driver v2.48.02.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2016, Windows Server 2008 64-bit, Windows Server 2003 64-bit
Drivers and Utilities Combo Package - PostScript 3
- 27/09/22
- 139.3 MB
- epson15741.exe
Description :
This file contains everything you need to use your WorkForce Pro WF-5690 wirelessly or wired.
This combo package consists of the following items:
- PS3 PostScript Printer Driver v1.10
- Scanner Driver and EPSON Scan Utility v5.2.2.1
- EPSON Scan OCR Component v2.30
- Document Capture Pro 1.06.11
- Network Installer
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Drivers and Utilities Combo Package Installer
- 27/09/22
- 11.6 MB
- WF5690_STD_Lite_NA.exe
Description :
This file contains the installer to obtain everything you need to use your Epson WorkForce Pro WF-5690 wirelessly or with a wired connection.
This combo package installer obtains the following items:
- Printer Driver v2.48.02
- Scanner Driver and EPSON Scan Utility v5.2.2.1
- Document Capture Pro
- EPSON Scan OCR Component
- Epson FAX Utility
- Epson Software Updater
If you see an "Unable to connect to the server" message when installing this software, exit the installation and try again by right-clicking this file and selecting Run as Administrator.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Scanner Driver and EPSON Scan Utility v5.2.2.2
- 14/05/19
- 37.7 MB
- WF5620_WF5690_EScan_5222_AM.exe
Description :
This file contains the WorkForce Pro WF-5620 and WF-5690 Scanner Driver and EPSON Scan Utility v5.2.2.2.
To scan using the product's control panel, you must also download and install the Event Manager Utility after installing this file.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
Epson Software Updater v4.6.9
- 05/05/25
- 5.76 MB
- ESU_469.exe
Description :
This file contains Epson Software Updater v4.6.9.
Epson Software Updater, formerly named Download Navigator, allows you to update Epson software as well as download 3rd party applications.
Note: To use this updater, your Epson product must be turned on and connected to a computer with Internet access.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit
Epson Printer Driver Security Support Tool v1.00
- 02/05/25
- 2.6 MB
- EpsonPrinterDrvSecSuppTool_100.exe
Description :
This file contains the Epson Printer Driver Security Support Tool v1.00.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
Epson Fax Utility v4.04.02.01
- 18/04/25
- 40.1 MB
- EPFaxUtil_4040201.exe
Description :
This file contains the Epson Fax Utility v4.04.02.01.
This utility allows the transmission of data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax without printing.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Connect Printer Setup Utility v1.4.9
- 10/04/25
- 3.85 MB
- ECPSU_149.exe
Description :
This file contains the Epson Connect Printer Setup Utility v1.4.3.
This utility is used to enable Epson Connect so you can print emails, documents, or photos from any device that can send an email. Epson Connect consists of Epson Email Print, Remote Print and Scan To Cloud. For setup instructions, please see our Epson Connect Printer Setup for Windows page.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Document Capture Pro v3.3.18
- 20/03/25
- 315 MB
- DCP_3318.exe
Description :
This file contains Epson Document Capture Pro v3.3.18.
Document Capture Pro allows you to perform various tasks with a scanned image, such as sending it by e-mail, printing it, or uploading it to a server.
Important: The Epson Scan OCR Component, also downloadable from this page, is required for this version of Document Capture Pro.
Installation requires .Net Framework 4.5 or later.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
SharePoint Connector v2.01 for Document Capture Pro
- 18/11/24
- 2.48 MB
- SP_Online_Connector_2.01.exe
Description :
This file contains the SharePoint Connector v2.01 for Document Capture Pro v1.05.00 or later.
Note: Microsoft .NET Framework 4.5 is required to install the package.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
OneNote Connector v2.01 for Epson Document Capture Pro
- 18/11/24
- 1.01 MB
- ON_Connector_2.01.exe
Description :
This file contains the OneNote Connector v2.01 for Document Capture Pro.
This software allows you to connect to your Microsoft OneNote and adds OneNote as a save destination in Document Capture Pro v1.05.00 or later.
Note: Microsoft .NET Framework 4.5 is required to install the package.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
EPSON Scan OCR Component v3.00.05
- 05/01/24
- 70.7 MB
- ESOCR_3.00.05.exe
Description :
This file contains the EPSON Scan OCR Component v3.00.05.
This component adds the following functionality:
- Create searchable PDFs with EPSON Scan, Epson Scan 2, ScanSmart and Document Capture Pro v1.02.00 or later.
- Convert scanned document to Microsoft Word (DOCX), Excel (XLSX) and PowerPoint (PPTX) documents with editable text using ScanSmart, Document Capture Pro v1.05.00, or later.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
EpsonNet Config Utility v4.9.11
- 01/12/23
- 18.9 MB
- ENCU_4.9.11.exe
Description :
This file contains the EpsonNet Config Utility v4.9.11.
EpsonNet Config is a configuration utility for administrators to configure the network interface. For a portable version of this file, please download ENCUPortable_4.9.11.exe.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Epson Event Manager v3.11.77
- 21/11/23
- 20.2 MB
- EEM_3.11.77.exe
Description :
This file contains the Epson Event Manager Utility v3.11.77.
This utility allows you to activate the EPSON Scan Utility from the control panel of your Epson model.
Note: The EPSON Scan or Epson Scan 2 Utility must be installed prior to using this utility.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit
Epson Scan Common Updater v1.0.0
- 15/11/21
- 10.5 MB
- ESCU_W11.exe
Description :
This file contains the EPSON Scan Common Updater for Windows 11 v1.00.
Compatible systems :
Windows 11
Scanner Driver and EPSON Scan Utility v5.2.2.2
- 14/05/19
- 37.7 MB
- WF5620_WF5690_EScan_5222_AM.exe
Description :
This file contains the WorkForce Pro WF-5620 and WF-5690 Scanner Driver and EPSON Scan Utility v5.2.2.2.
To scan using the product's control panel, you must also download and install the Event Manager Utility after installing this file.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
Common Updater for Epson Scan v1.0.0.0
- 24/08/18
- 1.07 MB
- ESCU_1.0.0.0.exe
Description :
This file contains the Common Updater for Epson Scan v1.0.0.0. This file fixes an issue that causes the Epson Scan user interface to minimize and hang in some Windows 10 versions.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit
Firmware Update version GC30KA
- 29/09/22
- 112.5 MB
- FW_GC30KA.exe
Description :
This file contains the latest firmware enhancement version GC30KA for the Epson WorkForce Pro WF-5690.
Firmware Instructions:
- Download the firmware file.
- Make sure your printer is on and connected to your computer.
- Double-click the downloaded file to launch the firmware file.
- Follow the on-screen instructions.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
Description :
Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Print, scan, and share directly from your Android phone or tablet. Print photos, emails, webpages and files including Microsoft® Word, Excel®, PowerPoint® and PDF documents. Also supports Box, Dropbox, Evernote®, Google Drive™ and Microsoft OneDrive™.
Description :
Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Print, scan, and share directly from your iPhone®, iPad®, or iPod® Touch. Print photos, emails, webpages and files including Microsoft® Word, Excel®, PowerPoint® and PDF documents. Also supports Box, Dropbox, Evernote®, Google Drive™ and Microsoft OneDrive™.
Description :
Epson Device Admin Utility allows you to monitor and manage select network-supported Epson products. For more information on using the application, click the Help (?) icon in the program. CLICK HERE to complete a short questionnaire and download the software.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012
Epson Software Updater v4.6.9
- 05/05/25
- 5.76 MB
- ESU_469.exe
Description :
This file contains Epson Software Updater v4.6.9.
Epson Software Updater, formerly named Download Navigator, allows you to update Epson software as well as download 3rd party applications.
Note: To use this updater, your Epson product must be turned on and connected to a computer with Internet access.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit
USB Agent v4.11.0
- 10/04/25
- 40.8 MB
- USB_Agent_4.11.0.exe
Description :
This file contains the Epson USB Agent v4.11.0.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit
EPSON Universal Print Driver v2.90.00
- 04/03/25
- 88.1 MB
- EUPD_x64_29000.exe
Description :
This file contains the EPSON Universal Print Driver v2.90.00, which is compatible with ARM devices running Windows 11 24H2 or later.
Please view the Setup and Use instructions, which are also included in this file. This file is extracted to the C:\epson\EUPD_x64_27004 folder.
This printer driver supports multiple printer languages (PCL and ESC/P-R) and is compatible with a wide range of Epson printers.
Note: Network Administrators typically use this file in a business network environment.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
EpsonNet SetupManager v2.2.18
- 26/09/24
- 42.2 MB
- ENSM_2218.exe
Description :
This file contains the EpsonNet SetupManager Utility v2.2.18. This file extracts to your hard drive and is placed in a folder beginning with C:\epson\ENSM_2.2.18...
EpsonNet SetupManager is a package creation utility for network administrators to efficiently configure, deploy and automatically install network printers on Windows operating systems running TCP/IP.
Please view the included ENSM Instructions.pdf document for additional information.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 32-bit, Windows Server 2008 64-bit, Windows Server 2003 32-bit, Windows Server 2003 64-bit
EPSON Universal Print Driver x64 (Core Files) v2.72.05
- 27/02/24
- 28.5 MB
- EUPD_Core_x64_27205.zip
Description :
This file contains only the core EPSON Universal Print Driver v2.72.05. It does not launch an installer.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows 7 64-bit, Windows XP 64-bit, Windows Vista 64-bit, Windows Server 2019, Windows Server 2012, Windows Server 2008 64-bit, Windows Server 2003 64-bit
EpsonNet Config Utility v4.9.11
- 01/12/23
- 18.9 MB
- ENCU_4.9.11.exe
Description :
This file contains the EpsonNet Config Utility v4.9.11.
EpsonNet Config is a configuration utility for administrators to configure the network interface. For a portable version of this file, please download ENCUPortable_4.9.11.exe.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
Compatible systems :
Windows 11, Windows 10 32-bit, Windows 10 64-bit, Windows 8.1 32-bit, Windows 8.1 64-bit, Windows 8 32-bit, Windows 8 64-bit, Windows 7 32-bit, Windows 7 64-bit, Windows XP 32-bit, Windows XP 64-bit, Windows Vista 32-bit, Windows Vista 64-bit
** By downloading from this website, you are agreeing to abide by the terms and conditions of Epson's Software License Agreement.
- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- What security measures does Epson recommend for its network products?
- How do I restore my product's default settings?
- I'm having paper feed problems. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- How do I manually assign a static IP address to my product?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- How do I change the ink cartridges?
- My printout is blurry or smeared. What should I do?
- How do I replace the maintenance box?
- How should I load envelopes?
Select the questions to view the answers
- How do I set up my product for the fastest printing?
- How do I use the control panel buttons to copy a document or photo?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?
- How do I print with Windows RT?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
Select the questions to view the answers
- I see the following messages when I try to print: Paper size does not match or Mismatch between the paper size settings. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wired network (Ethernet) connection. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- I see the message Encryption credentials have expired on my Mac. My printout does not print, and the print queue is paused. What should I do?
Select the questions to view the answers
- How do I confirm my fax was sent?
- How do I create a header for my faxes?
- How do I set up a Speed/Group list with the Fax Utility in Windows?
- How do I restore my original fax settings?
- How do I set up a Speed/Group list with the Fax Utility on my Mac?
- How do I send a fax from my product's control panel?
- How do I send a fax using the Fax Utility on my Mac?
- How do I send a fax using the Fax Utility in Windows?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I use an answering machine with my fax?
- Can I automatically print a fax report after every successful fax transmission?
- Can I use a pre-paid calling card to send a fax?
- How do I change the baud rate or fax speed on my product?
- How do I clear the fax header on my product?
- How do I save faxes to my Windows computer instead of printing them?
- How do I save faxes to my Mac instead of printing them?
- I can send a fax but can't receive one. What should I do?
- My product is unable to receive faxes after I changed the number of rings to answer, Fax Speed, and DRD settings. What should I do?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- Will I lose faxes stored in the fax memory if my product is turned off?
- How do I add a pause when I enter a fax number on my product's control panel?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Can I use digital voicemail with my fax?
- How many pages can I store in the fax memory?
- The fax header gets cut off when I send a fax. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
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Select the questions to view the answers
- How do I change the ink cartridges?
- Which ink cartridges should I use with my product?
- How long should an ink cartridge remain in my product if it's not used often?
- Can my product still print if an ink cartridge is expended or not installed?
- How do I know when an ink cartridge needs to be replaced?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- What functions are available on my product when an ink cartridge is expended or not installed?
- What is my product doing after I install a new ink cartridge?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Why is Epson shipping initial ink cartridges with my product?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- How should I load envelopes?
- I'm having paper feed problems. What should I do?
- How do I create a custom paper size for my product in Windows?
- How do I select the paper source in Windows?
- Which type of paper can I print on?
- What kind of paper gives the best results for high quality printing?
- Can the product print on CDs and DVDs?
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- My printout has a slight slant. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
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- How do I scan to a SharePoint server or cloud service?
- How do I use the control panel buttons to scan?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- How do I scan using Windows RT?
- How do I scan legal size documents?
- I cannot scan from my computer with the Image Capture application. What should I do?
- Can I use Epson Scan with my Mac?
- Scanning is slow to start when I select the Scan to Network Folder/FTP option on my product's control panel. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
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- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I change the Power Off and Sleep Timer setting?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I restore my product's default settings?
- How do I set up my product with a WPS-enabled router or access point?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I install the latest OS X 10.5 scanner driver?
- How do I turn off Epson Status Monitor in Windows?
- How do I set default print settings when I print from Windows or my Mac?
- I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac. What should I do?
- Who do I contact for support on the software that came with my product?
- I've tried to install my product's software for an Ethernet connection, but cannot complete the installation. What should I do?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- 2-Sided Printing (Windows) or Two-Sided Printing Settings (Mac) is gray or not available for selection. What should I do?
- How do I manually assign a static IP address to my product?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- How do I install the latest scanner driver on my Mac?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I obtain the latest product software for Windows or my Mac?
- Which Epson product software settings are not supported by Apple's AirPrint driver?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
Select the questions to view the answers
- How do I change from a USB connection to a Wi-Fi connection?
- How do I change from a Wi-Fi connection to a wired network connection?
- I can't print with a Wi-Fi connection since I replaced my router. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I tried to install my product on my Mac with a wireless connection, but the installation failed. What should I do?
- I tried to install my product in Windows with a wireless connection, but the installation failed. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- How do I find my SSID and network password?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
Select the questions to view the answers
- How should I transport my product?
- How do I determine the number of pages my product has printed?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
Start Here - Installation Guide
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Administrator's Guide
HTML
PDF
This document contains information regarding Configuration, Operation, and Administration of your product over a network.
FAX Utility 2.0 for Windows
PDF
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
FCC/IC Compliance Statement
PDF
This document contains additional FCC/IC compliance information. This information is supplemental to what is provided in your online User’s Guide.
Notices and Warranty
PDF
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
Product Specifications
PDF
This document provides technical specifications for this product.
Quick Reference - Document Capture Pro 2.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 2.0.
Quick Reference - Document Capture Pro 3.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 3.0.
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720
