My product doesn't start when I press the  Start button. What should I do?

• Try the following:
  • Make sure Epson Scan and Epson Event Manager are installed correctly.
  • Check if you have EPSON Scan assigned to the  Start button. See Assigning a Program to a Scanner Button for details.
  • Mac OS X: Make sure you are logged on as the user who installed the scanner software. Other users must first start Epson Scanner Monitor in the Epson software folder in the Applications folder and then press the Start button to scan.