Paper jammed in my product. What should I do?

• If an original has jammed inside the scanner, follow these steps:
  1. Turn off your scanner.
  2. Remove all originals from the input tray.
  3. Pull down the cover open lever and open the scanner cover.
     
  4. Gently pull out any jammed originals from inside the scanner.
     
  5. Gently pull out any jammed originals from the output tray.
     
  6. Close the scanner cover.
  7. Carefully follow all loading instructions when you reload originals.
  Related tasks
  Loading Originals in the Input Tray
  Loading Plastic Cards in the Input Tray
  Loading Special Documents