How should I transport or store my product?

• If you need to store your product or transport it some distance, prepare it for transportation as described here.

  Caution: During transportation and storage, follow these guidelines:

  • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
    
    
  • Make sure the print head is in the home position against the right side of the printer.
  • When storing or transporting the ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottle.

  Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place.

  1. Turn off the product and wait for the  power light to turn off.
  2. Open the printer cover and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again.
  3. Disconnect any connected cables.
  4. Remove all the paper from the product.
  5. Make sure that the ink tank cap is closed securely.
     
     
  6. Secure the ink tank to the case with tape.
     
     

     Caution:
     Do not touch or place tape on the white flat cable inside the product; otherwise, you may damage your product.

  7. Close the printer cover and output tray, then close the front cover.
     
     
  8. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product.

     Caution:
     Keep the product level during transport. Otherwise, ink may leak. Do not put opened ink bottles in the box with product.

  Before using the product, remove the tape from the ink tank. If print quality has declined when you print again, clean and align the print head.

  Related concepts
  Print Head Cleaning
  Related tasks
  Aligning the Print Head Using a Computer Utility