Support Projectors Cinema Series Epson Home Cinema 3800

The product's light(s) indicate an error. What should I do?

  • See below.

    Projector Light Status

    The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.



    1 Lamp light
    2 Temp light
    3 Status light
    4 Power light
    Status light Power light Lamp light Temp light Status and solution
    Blue Blue Off Off Normal operation
    Blue Flashing blue Off Off Warming up; wait for an image to appear
    Shutting down; when the status light stops flashing, you can unplug the projector
    Off Off Off Off Standby or sleep mode
    Blue Blue Off Flashing orange Projector is too hot
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • Make sure the environmental temperature is not too hot
    Flashing blue Off Off Orange Projector has overheated and turned off; leave it turned off to cool down for about five minutes, then do the following:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • If operating the projector at high altitude, turn on High Altitude Mode
    • If the problem persists, unplug the projector and contact Epson for help
    Flashing blue Off Orange Off Lamp has a problem
    • Check the Lamp Hours in the Info menu to see if the lamp is burned out. Unplug the projector, wait for the lamp to cool down, and check if it is broken or installed incorrectly; reseat or replace the lamp as necessary
    • Make sure the lamp cover is closed
    • If the problem persists, unplug the projector and contact Epson for help
    Blue Blue Flashing orange Off Replace the lamp soon to avoid damage; do not continue using the projector
    Flashing blue Off Off Flashing orange A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help
    Flashing blue Off Flashing orange Flashing orange Auto Iris error; turn the projector off, unplug it, and contact Epson for help
    Flashing blue Off Orange Orange Power error; turn the projector off, unplug it, and contact Epson for help
    Flashing blue Off Flashing orange Off Internal projector error; turn the projector off, unplug it, and contact Epson for help

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related tasks
    Replacing the Lamp
    Replacing the Air Filter
    Cleaning the Air Filter
    Turning On the Projector
    Turning Off the Projector
    Related references
    Projector Setup Settings - Extended Menu
    Projector Information Display - Info Menu
Published:  Sep 19, 2019 Was this helpful? Thank you for the feedback!
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