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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- What does the message on my product's LCD screen mean?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
- How should I load envelopes?
- My printout has lines running through it. What should I do?
- I refilled the ink tanks after they were expended, but my nozzle check pattern still prints with gaps. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How should I transport or store my product?
- How do I confirm my fax was sent?
- How do I send a fax using the Fax Utility on my Mac?
- My printout contains incorrect characters. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I confirm my fax was sent?
- How do I create a header for my faxes?
- How do I set up a Speed/Group Dial list with the Fax Utility on my Mac?
- How do I send a fax from my product control panel?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I send a fax using the Fax Utility on my Mac?
- How do I send a fax using the Fax Utility in Windows?
- Can I use a pre-paid calling card to send a fax?
- How do I restore my original fax settings?
- How do I set up a Speed/Group list with the Fax Utility in Windows?
- How do I use an answering machine with my fax?
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- How do I know when an ink tank needs to be refilled?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
- Which Epson ink bottles should I use with this product?
- Are there any safety precautions I should take when handling the ink?
- How do I refill the ink tanks?
- I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not low or expended. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- My printout is grainy when I print from any application. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect colors. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout contains incorrect characters. What should I do?
Select the questions to view the answers
- How do I change the Power Off and Sleep Timer settings?
- How do I uninstall the Epson printer and Epson Scan software in Windows or on my Mac?
- How do I change the language of the printer software screens in Windows?
- How do I restore my product's default settings?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
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- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my WPS-enabled wireless router to my product?
- How do I connect my product to my wireless network using the product's control panel?
- How do I change from a Wi-Fi connection to a wired network connection?
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Wireless Installation Guide
HTML
PDF
This guide contains instructions to set up the product on a wireless network.
Notices and Warranty
PDF
This document contains safety information and your product's limited warranty.
Start Here
PDF
This document will assist you with product unpacking, installation, and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720