CoverPlus Service Plans

CoverPlus is Epson’s official service brand, created to help ensure operational continuity, specialized technical support, and peace of mind for our customers through comprehensive solutions such as service contracts, maintenance, spare parts, and more. Our plans are designed to maximize equipment performance and lifespan, without including the supply of consumables.

• On-Site: Technical support at the customer’s location.
• Carry-In: Service at authorized Epson centers.

By purchasing CoverPlus at the time of equipment purchase, you receive discounted rates on the contract value.

CarePlus is designed for partners who manage technical labor internally. Epson provides all necessary parts and unlimited support, with a fixed cost and no surprises.

It’s a kit of critical parts designed to speed up repairs at service centers. It improves response times, especially in the industrial segment.

No. Preventive maintenance is not included by default in On-Site or Carry-In contracts. It can be requested as an additional or customized service.

Yes, but first you must obtain a technical report from an authorized Epson center certifying the equipment’s functional condition.

In the case of an unauthorized equipment transfer, it may result in the cancellation of the service plan continuity. This limitation applies to all products and extended service plans. We always recommend carrying out transfers with certified technical assistance.

Yes. CoverPlus offers progressive discounts for early purchase of multi-year contracts.

Yes. CoverPlus provides installation and uninstallation services both at the time of purchase and for equipment relocation. It includes specialized labor and, for new equipment, operational training for up to 4 users. It’s important to follow all Epson technical recommendations to maintain the equipment warranty. Coverage varies by product.