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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Fax
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I connect my product to my wireless network using the product's control panel?
- My printout has lines running through it. What should I do?
- How do I restore my product's default settings?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- Does the type of paper I use make a difference?
- How should I load envelopes?
- I'm having trouble sending or receiving faxes. What should I do?
- How should I transport or store my product?
- How do I set up my product for the fastest printing?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I restore my original fax settings?
- How do I send a fax using the Fax Utility on my Mac?
- How do I confirm my fax was sent?
- How do I send a fax using the Fax Utility in Windows?
- How do I send a fax from my product control panel?
- How do I use an answering machine with my fax?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I create a header for my faxes?
- Can I use a pre-paid calling card to send a fax?
Select the questions to view the answers
Select the questions to view the answers
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My printout has a slight slant. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout is grainy when I print from any application. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has incorrect margins. What should I do?
Select the questions to view the answers
- How do I scan a document with Epson ScanSmart?
- How do I scan from a smart device?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I scan using my product's control panel?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- I can't start Epson Scan 2. What should I do?
- How do I change the scan settings in Epson ScanSmart?
- I cannot scan over a network. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I change from a USB connection to a Wi-Fi connection?
- How do I check my product’s network status?
- How do I connect my product to my wireless network using the product's control panel?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I connect my WPS-enabled wireless router to my product?
Select the questions to view the answers
Start Here
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Supplemental / Late Breaking Information
PDF
This document provides complementary or late-breaking information to supplement your product documentation.
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720