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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Fax
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- I still see white or dark lines in my printout after cleaning the print head three times. What should I do?
- How do I refill the ink tanks?
- How do I know when an ink tank needs to be refilled?
- How do I restore my product's default settings?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- Does the type of paper I use make a difference?
- How should I transport or store my product?
- Which Epson ink bottles should I use with this product?
- How do I connect my product with a Wi-Fi Direct connection?
Select the questions to view the answers
Select the questions to view the answers
- How do I send a fax using the Fax Utility in Windows?
- How do I use an answering machine with my fax?
- How do I confirm my fax was sent?
- How do I send a fax using the Fax Utility on my Mac?
- How do I create a header for my faxes?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I send a fax from my product control panel?
- Can I use a pre-paid calling card to send a fax?
- How do I forward a fax I received to another fax machine?
- How do I restore my original fax settings?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My printout has a slight slant. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My printout is blurry or smeared. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect colors. What should I do?
- The photos I print on glossy photo paper smear after they are printed. What should I do?
Select the questions to view the answers
- I cannot scan over a network. What should I do?
- How do I attach a scanned image to an email with Epson ScanSmart?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- How do I scan from a smart device?
- How do I scan using my product's control panel?
- How do I change the scan settings in Epson ScanSmart?
- How do I scan a document with Epson ScanSmart?
- I can't start Epson Scan 2. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I connect my product with a Wi-Fi Direct connection?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my WPS-enabled wireless router to my product?
- How do I connect my product to my wireless network using the product's control panel?
- How do I check my product’s network status?
- How do I change from a Wi-Fi connection to a wired network connection?
Select the questions to view the answers
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
Administrator's Guide
HTML
PDF
This document contains information about using and configuring your products network settings.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty
PDF
This document contains notices and Epson's limited warranty for this product (warranty valid in Latin America).
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720