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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I connect my product with a Wi-Fi Direct connection?
- How do I replace the maintenance box?
- How do I refill the ink tanks?
- How do I enable double-sided printing for my product in Windows?
- How do I scan a document with Epson ScanSmart?
- How do I connect my product to my wireless network using the product's control panel?
- What does the message on my product's LCD screen mean?
- I refilled the ink tanks after they were expended, but my nozzle check pattern still prints with gaps. What should I do?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- Does the type of paper I use make a difference?
Select the questions to view the answers
Select the questions to view the answers
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- How do I copy a document or photo using my product's control panel?
- How do I set the default print settings in Windows or on my Mac?
- How do I set up my product for the fastest printing?
- My copies have incorrect or faint colors. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I refill the ink tanks?
- Are there any safety precautions I should take when handling the ink?
- How do I know when an ink tank needs to be refilled?
- Which Epson ink bottles should I use with this product?
- I still see white or dark lines in my printout after cleaning the print head three times. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- My printout has lines running through it. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout has a slight slant. What should I do?
- My printout has incorrect colors. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
Select the questions to view the answers
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan using my product's control panel?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I scan a document with Epson ScanSmart?
- I can't start Epson Scan 2. What should I do?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- How do I change the scan settings in Epson ScanSmart?
- How do I scan from a smart device?
Select the questions to view the answers
- Does Epson make drivers for Linux?
- How do I uninstall the Epson printer and scanning software in Windows or on my Mac?
- How do I restore my product's default settings?
- How do I enable double-sided printing for my product in Windows?
- How do I change the Power Off Timer setting?
- How do I change the Sleep Timer setting?
- How do I change the language of the printer software screens in Windows?
Select the questions to view the answers
- How do I connect my WPS-enabled wireless router to my product?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product to my wireless network using the product's control panel?
- How do I check my product’s network status?
Select the questions to view the answers
- What security measures does Epson recommend for its network products?
- How should I transport or store my product?
- How do I change the language used on the LCD screen?
- How do I determine the number of pages that have fed through the product?
- How do I change the paper size on the printer’s control panel?
Start Here - Installation Guide for Latin America
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty for Latin America
PDF
This document contains notices and Epson's limited warranty for this product (warranty valid in Latin America).
Supplemental / Late Breaking Information
PDF
This document provides complementary or late-breaking information to supplement your product documentation.
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720