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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Fax
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How should I load envelopes?
- How do I refill the ink tanks?
- I still see white or dark lines in my printout after cleaning the print head four times. What should I do?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- Are there any safety precautions I should take when handling the ink?
- Does the type of paper I use make a difference?
- How should I transport or store my product?
- How do I connect my product to my wireless network using the product's control panel?
- How do I know when an ink tank needs to be refilled?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I'm having trouble sending or receiving faxes. What should I do?
- How do I send a fax using the Fax Utility in Windows?
- How do I create a header for my faxes?
- How do I send a fax using the Fax Utility on my Mac?
- Can I use a pre-paid calling card to send a fax?
- How do I send a fax from my product control panel?
- How do I restore my original fax settings?
- The quality of my fax is poor. What should I do?
- How do I use an answering machine with my fax?
- How do I confirm my fax was sent?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My printout has incorrect colors. What should I do?
- My printout has incorrect margins. What should I do?
- I still see white or dark lines in my printout after cleaning the print head four times. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has lines running through it. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My printout has a slight slant. What should I do?
- My printout contains incorrect characters. What should I do?
- My product is printing blank pages. What should I do?
Select the questions to view the answers
- How do I change the scan settings in Epson ScanSmart?
- How do I scan using my product's control panel?
- I cannot scan over a network. What should I do?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I scan from a smart device?
- I can't start Epson Scan 2. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan a document with Epson ScanSmart?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
Select the questions to view the answers
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I restore my product's default settings?
- How do I change the language of the printer software screens in Windows?
- How do I change the Power Off and Sleep Timer settings?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
Select the questions to view the answers
- How do I check my product’s network status?
- How do I connect my product to my wireless network using the product's control panel?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my WPS-enabled wireless router to my product?
Select the questions to view the answers
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide for Latin America
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty
PDF
This document contains notices and Epson's limited warranty for this product. (warranty valid in Latin America).
Supplemental / Late Breaking Information
PDF
This document provides complementary or late-breaking information to supplement your product documentation.
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720