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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- What security measures does Epson recommend for its network products?
- How do I restore my product's default settings?
- I'm having paper feed problems. What should I do?
- My printout has lines running through it. What should I do?
- How do I install the Epson Universal Print Driver on a Windows computer with a network connection?
- How do I restore my original fax settings?
- What is a job in Document Capture Pro or Document Capture and how is it created?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- How do I print from a USB flash drive?
- How do I set up my product for the fastest printing?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow over my wireless connection. What should I do?
- How do I use the control panel buttons to copy a document or photo?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- How do I create a header for my faxes?
- How do I send a fax using the Fax Utility in Windows?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I restore my original fax settings?
- How do I use an answering machine with my fax?
- How do I send a fax from my product's control panel?
- I can send a fax but can't receive one. What should I do?
- My product is unable to receive faxes after I changed the number of rings to answer, Fax Speed, or DRD settings. What should I do?
- How do I save faxes to my Mac instead of printing them?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- How do I clear the fax header on my product?
- Will I lose faxes stored in the fax memory if my product is turned off?
- How do I confirm my fax was sent?
- How do I send a fax using the Fax Utility on my Mac?
- How do I set up a Speed/Group Dial list with the Fax Utility on a Mac?
- How do I set up a Speed/Group Dial list with the Fax Utility in Windows?
- What are speed dial and group lists, and how do I create them for my fax numbers?
- Can I use a pre-paid calling card to send a fax?
- How do I change the baud rate or fax speed on my product?
- How do I print faxes stored in the fax memory when my product has an expended ink pack?
- How do I save faxes to my Windows computer instead of printing them?
- How do I add a pause when I enter a fax number on my product's control panel?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Can I use digital voicemail with my fax?
- How many pages can I store in the fax memory?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- Does the type of paper I use really make a difference?
- How do I create a custom paper size for my product in Windows?
- I'm having paper feed problems. What should I do?
- How should I load envelopes?
- How do I know which paper or media type to select in my product's driver?
- What kind of paper gives the best results for high-quality printing?
- Which type of paper can I print on?
- How do I select the paper source in Windows?
- My printout has lines running through it. What should I do?
- My printout has a slight slant. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect colors. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- How do I scan to a SharePoint server or cloud service?
- How do I use the control panel buttons to scan?
- How do I scan a document longer than legal size in Document Capture Pro?
- I cannot scan from my computer with the Image Capture application. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I scan with Document Capture Pro?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- Can I use Epson Scan with my Mac?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- Scanning is slow to start when I select the Scan to Network Folder/FTP option on my product's control panel. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- How do I set up my product with a WPS-enabled router or access point?
- How do I add another network product if the Epson Universal Print Driver is already installed on a Windows computer?
- How do I install the Epson Universal Print Driver on a Windows computer with a network connection?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I install the PostScript printer software?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- What is a job in Document Capture Pro or Document Capture and how is it created?
- How do I turn off Epson Status Monitor in Windows?
- How do I set default print settings when I print from Windows or my Mac?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- Nothing prints when I use the PostScript printer software. What should I do?
- How do I restore my product's default settings?
- How do I change the Power Off and Sleep Timer setting?
- How do I use my product's control panel to automatically send an email of a scanned item?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- 2-Sided Printing (Windows) or Two-Sided Printing Settings (Mac) is gray or not available for selection. What should I do?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I install the latest scanner driver on my Mac?
- How do I obtain the latest product software for Windows or my Mac?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- How do I change from a USB connection to a Wi-Fi connection?
- I can't print with a Wi-Fi connection since I replaced my router. What should I do?
- How do I change from a Wi-Fi connection to a wired network connection?
- Can I set up my product for both a USB and network connection?
- How do I find my SSID and network password?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
- How do I determine the number of pages my product has printed?
- How should I transport my product?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information regarding Configuration, Operation, and Administration of your product over a network.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document contains additional FCC/IC compliance information. This information is supplemental to what is provided in your online User’s Guide.
This document provides quick reference for using Document Capture Pro 2.0.
This document provides quick reference for using Document Capture Pro 3.0.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
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