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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I scan a document with Epson ScanSmart?
- How do I replace the ink cartridges?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my WPS-enabled wireless router to my product?
- What do my product's lights indicate?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- My printout has lines running through it. What should I do?
- Which ink cartridges should I use with this product?
- How do I check my product’s network status?
- How do I change from a USB connection to a Wi-Fi connection?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My printout has incorrect colors. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has a slight slant. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout is blurry or smeared. What should I do?
Select the questions to view the answers
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I scan a document with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I print a scanned image or file with Epson ScanSmart?
- How do I change the scan settings in Epson ScanSmart?
- How do I scan from a smart device?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- I cannot scan over a network. What should I do?
- How do I scan using my product's control panel?
- I can't start Epson Scan 2. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
User's Guide - Epson ScanSmart
HTML
PDF
This document contains information about using Epson ScanSmart software.
Notices and Warranty
PDF
This document contains notices and Epson's limited warranty for this product (warranty valid in Latin America).
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720