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- Top FAQs
- Copy or Print
- Error Messages or Lights
- How to...
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
- How do I update the firmware on my product's main board and the built-in network port?
- What does the Remote Panel utility do?
- Can I replace the maintenance cartridge?
- If my workflow never requires an ink change, will the black ink I don't use dry or clog the ink system?
- How do I run a cleaning cycle from the printer's control panel?
- Ink smears on the edge of my media. What should I do?
- What sizes of media can I load in the rear manual feed slot?
- When I turn on my product, I see the message 150c on the LCD. What should I do?
- Where are the ICC profiles located for my printer on my Mac?
- What size borderless prints can I create with my product?
- Do I need to drain the ink cartridges before transporting my product?
- How do I open the ink cover?
- How much ink is used during the ink change operation?
- How does Epson UltraChrome K3 ink technology reduce gloss differential?
- Which color ink cartridge goes in which slot?
- Why is an ink change from Photo Black to Matte Black shorter and why does it use less ink?
- If my workflow never requires an ink change, will the black ink I don't use dry or clog the ink system?
- How does Epson UltraChrome K3 ink technology reduce metamerism?
- How many ink cartridges are installed in my product?
- Is each ink cartridge designed to fit only in the correct slot for its color?
- How do Epson UltraChrome K3 inks achieve such a wide color gamut?
- Ink smears on the edge of my media. What should I do?
- What type of ink does my product use?
- Does the Matte Black ink cartridge come free inside my product box?
- How long does the ink change operation take?
- What size ink cartridges are included with my product?
- Does my product automatically switch between the Matte Black and the Photo Black ink cartridge when I change the media selection in the driver to a matte or photo ink media type?
- Which type of ink system does my product use?
- Do the ink cartridges use a CSIC chip to store ink parameters?
- Do I need a Black Ink Conversion Kit to change a Photo Black ink cartridge to a Matte Black ink cartridge (or vice versa)?
- Can my product use the Photo Black and Matte Black ink cartridges at the same time?
- Can I disable the automatic ink change setting in the driver when I change my media from Photo to Matte or vice versa?
- What is the minimum ink droplet size?
- How does Epson UltraChrome K3 ink technology achieve such a high black density?
- Why does an ink change from Matte Black to Photo Black take more time and use more ink?
- Does my product use ink from all the cartridges during the black ink change operation?
- How can I tell which black ink my product is currently using?
- What is the capacity of the maintenance tank?
- If I do a heavy volume of borderless printing, how can the ink build-up be cleaned so it does not leave ink marks on the back and edge of my media?
- Can I replace the maintenance cartridge?
- How do I run a cleaning cycle from the printer's control panel?
- How do I perform a power cleaning cycle from the printer's control panel?
- How do I align the print head?
- What size borderless prints can I create with my product?
- What sizes of media can I load in the front manual feed slot?
- Can I print borderless if my paper width (PW) sensor is turned OFF?
- Can I print borderless photos?
- Where can I load paper in my product?
- What sizes of media can I load in the rear manual feed slot?
- Why are Epson UltraChrome K3 prints so scratch-resistant? Are fine art papers equally scratch-resistant?
- What sizes of media can I load in the auto sheet feeder?
- Can I use roll media with my product?
- I am having trouble manually loading media into the rear manual feed slot. What should I do?
- Which Epson paper type setting should I select for Legacy paper?
- Which Epson Professional papers do not have optical brighteners?
- The Advanced B/W setting is grayed out in my product software. What should I do?
- How do I set up a Mac client computer for printing with the EFI eXpress RIP?
- How can I configure the built in network adapter?
- How do I know which Platen Gap setting is selected on my product?
- How do I attach the rear sheet guide that came with my product?
- How can I set the date and time on my product?
- What is the Epson Advanced Black & White Printing Mode?
- What does the Remote Panel utility do?
- Why are only matte media types displayed in the driver's media list?
- What are the minimum and maximum User-Defined paper sizes I can select?
- How do I update the firmware on my product's main board and the built-in network port?
- Why should I use the Matte Black mode?
- Does the included EFI RIP software support OS X 10.7?
- What does the Common Updater 7.0 file do?
- How do I uninstall and reinstall my printer driver in OS X 10.8?
- How do I uninstall and reinstall my printer driver in OS X 10.6?
- Where can I get the latest version of the Epson Communication driver for my printer?
- I can't find the Fine Art paper option in Windows. What should I do?
- How do I uninstall and reinstall my printer driver in OS X 10.1, 10.2, or 10.3?
- How do I print a nozzle check pattern from the printer's control panel?
- My ICC profiles do not appear in Mac OS X 10.1 to 10.6. What should I do?
- How do I uninstall and reinstall the printer driver in Windows?
- How do I save my Epson printer driver presets so I can restore them if I reinstall the Epson printer driver in Windows?
- How do I install the ICC profiles in Windows XP or Windows 7?
- How do I manually install the Epson ICC profiles on my Mac?
- Where are the ICC profiles located for my printer on my Mac?
- My print job disappears from the Windows print queue and does not print. What should I do?
- Does Epson make drivers for Linux?
- Is an extended warranty available for my product?
- What is the size of my product with all the covers closed?
- How many nozzles does the print head have?
- What are the Auto Expand values for borderless printing?
- Why do Epson UltraChrome K3 prints last so long, even on non-Epson media?
- Which interfaces does my product support?
- How do I get service for my product I purchased in another country?
- Is there my product cover available for my product?
- What is the maximum USB cable length I can use to connect my product?
- What are the dimensions and weight of my product?
- What is my product's maximum print resolution?
- How does the High Speed setting in my product driver work?
- Which covers must be open during printing?
- What is the size of my product with all the covers and paper trays extended?
- Does Epson have a program where I can donate my working electronic equipment?
This document will assist you with product unpacking, installation, and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This guide contains instructions to set up the product on a network.
This document provides step-by-step instructions on using the Premium ICC Profiles in a color-managed workflow with Adobe Photoshop CC, CS5, CS6 and Lightroom in Windows 7, Windows 8 and Mac OS X 10.7, and 10.8.
This document provides step-by-step instructions on using the Premium ICC Profiles in a color-managed workflow with Adobe Photoshop CS2, CS3, CS4 and Lightroom 1.4 - 2.x in Windows XP, Windows Vista, and Mac OS X 10.4.11, 10.5 and 10.6.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document describes Epson's limited warranty for this product.
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