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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software or Setup
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- When and how should I clean or replace the air filter?
- How do I set up my projector?
- How do I connect speakers to the product?
- What do the different Color Modes do?
- Nothing projects on the screen. What should I do?
- The remote control doesn't work. What should I do?
- What security measures does Epson recommend for its network products?
- How do I connect my image source to the product?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I project an image from my iOS or Android device?
Select the questions to view the answers
Select the questions to view the answers
- Nothing projects on the screen. What should I do?
- How do I connect speakers to the product?
- How do I set up my projector?
- How do I connect my image source to the product?
- How do I configure my product for rear and/or ceiling placement?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Which settings should I select when I turn on my projector for the first time?
- How do I set up a streaming device with the product?
- How do I set up a wired connection with the product?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I use a USB connection to project from my computer?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I use the product's USB port to project an image?
Select the questions to view the answers
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What do the different Color Modes do?
- Vertical bands, static, or noise appear in the image. What should I do?
- How can I improve the image quality?
- I see a color cast over the projected image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The Frame Interpolation setting is gray or not available. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can I brighten the image when I project a 4K HDR signal?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- The product won't go into sleep mode. What should I do?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- Can I control my product over a network?
- Who do I contact for technical support on the Epson mounts?
- What security measures does Epson recommend for its network products?
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720