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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- When and how should I clean or replace the air filter?
- Is there a recommended sequence for turning on the projector and connected equipment?
- What do the different Color Modes do?
- Nothing projects on the screen. What should I do?
- How do I set up my projector?
- How do I connect speakers to the product?
- The remote control doesn't work. What should I do?
- Can I access the air filter while the projector is mounted on the ceiling?
- How do I set up a streaming device with the product?
- How do I project an image from my iOS or Android device?
Select the questions to view the answers
Select the questions to view the answers
- Nothing projects on the screen. What should I do?
- How do I connect speakers to the product?
- How do I set up my projector?
- How do I connect my image source to the product?
- How do I configure my product for rear and/or ceiling placement?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Which settings should I select when I turn on my projector for the first time?
- How do I set up a streaming device with the product?
- How do I set up a wired connection with the product?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I use a USB connection to project from my computer?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I use the product's USB port to project an image?
Select the questions to view the answers
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What do the different Color Modes do?
- Vertical bands, static, or noise appear in the image. What should I do?
- How can I improve the image quality?
- I see a color cast over the projected image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- The Frame Interpolation setting is gray or not available. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can I brighten the image when I project a 4K HDR signal?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Which user-replaceable parts or accessories are available for my product?
- How should I transport the product?
- The product won't go into sleep mode. What should I do?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- Can I control my product over a network?
- Who do I contact for technical support on the Epson mounts?
- What security measures does Epson recommend for its network products?
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720