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- Top FAQs
- AirPlay
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- What security measures does Epson recommend for its network products?
- How should I clean the lens?
- A black box appears where a video should appear when I project from my computer. What should I do?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11, 12, 13, or 14. What should I do?
- I see the message Not Supported. What should I do?
- The product skips some images when I project a playlist from the Epson Projector Content Manager software. What should I do?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- I see the message The selected image is not supported when I try to create a shape effect filter. What should I do?
- How do I enter an IP address with the numeric key pad on the remote control?
- The displayed image is not rectangular. What should I do?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Can I turn on my product over a network?
- How do I configure my product for rear and/or ceiling placement?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I project a playlist?
- Nothing projects on the screen. What should I do?
- How do I connect speakers to the product?
- How do I mount my projector on the wall?
- How do I set up my projector?
- How do I connect my image source to the projector?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- The product skips some images when I project a playlist from the Epson Projector Content Manager software. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- Can I select an image source to automatically display when the product turns on?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- Where can I find instructions on using the Epson iProjection software in Windows or on a Mac?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11, 12, 13, or 14. What should I do?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- Which operating systems support the Epson Projector Content Manager software?
- Which movie files can I convert to a supported file type in the Epson Projector Content Manager software?
- Which software should I use to manage playlists?
- What is a project in the Epson Projector Content Manager software?
- Can I use the Epson iProjection app or a web browser to export a project to the projector?
- Who do I contact for technical support on the Epson mounts?
- What security measures does Epson recommend for its network products?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
- Which file types can I add to a playlist in the Epson Projector Content Manager software?
- The product won't go into sleep mode. What should I do?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- I forgot the projector's password. What should I do?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains notices and Epson's limited warranty for this product (warranty valid in Latin America).
This document contains an overview, and usage instructions for the Epson Projector Professional Tool software.
This document contains an overview of using Epson iProjection utility.
This document contains a list of the Open Source Software License information for this product.
This document provides technical specifications for this product.
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