- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- How do I scan a document so I can edit the text in a word processing program?
- What do my product's lights indicate?
- How should I clean the inside of my product?
- My original jammed in my product. What should I do?
- How do I uninstall the product software?
- How do I load plastic cards in the card slot?
- How do I scan thick or special paper?
- How do I replace the product rollers?
- How do I change the Power Off and Sleep Timer settings?
- How do I load originals in the input tray?
Select the questions to view the answers
Select the questions to view the answers
- The product is not converting characters to editable text. What should I do?
- Only part of my document scans. What should I do?
- I scanned a business card, and a black rectangle appears next to the scanned image. What should I do?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
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The scanner doesn't work properly when I press the
start button. What should I do?
- How do I scan to a SharePoint server or cloud service?
- How do I scan a document so I can edit the text in a word processing program?
- How do I scan thick or special paper?
- How do I scan using my product's control panel?
- How do I scan with Document Capture Pro or Document Capture?
- I can't start Epson Scan 2 in Windows or on my Mac. What should I do?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- How do I scan a document longer than legal-size in Document Capture Pro?
- Scanning is slow. What should I do?
- How do I enlarge an image I scanned with Epson Scan 2?
Select the questions to view the answers
- How do I change the Power Off and Sleep Timer settings?
- How do I uninstall the product software?
- Who do I contact for support on the software that came with my product?
- My computer doesn't recognize the product. What should I do?
- How do I use my product's control panel to automatically send an email of a scanned item?
- Which software is included with my product?
- How do I scan using Document Capture Pro 2.0?
- What is a job in Document Capture Pro or Document Capture and how do I create one?
- Is my product compatible with the Epson Network Interface Unit?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
- How many custom paper sizes can I create in Epson Scan 2?
Select the questions to view the answers
- Which user replaceable parts or accessories are available for my product?
- What do my product's lights indicate?
- How do I load plastic cards in the card slot?
- How should I transport or store my product?
- The product does not turn on. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
- The product does not turn off. What should I do?
