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Model: B11B249201
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- Top FAQs
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Paper or Media
- Scan
- Software
- Software or Setup
- Other
Select the questions to view the answers
- How do I scan with Document Capture Pro or Document Capture?
- How do I scan a document so I can edit the text in a word processing program?
- What do my product's lights indicate?
- I'm having paper feed problems. What should I do?
- How do I replace the product rollers?
- How do I scan thick or special paper?
- My original jammed in my product. What should I do?
- How many documents can I load in the product's input tray?
- How do I change the Power Off and Sleep Timer settings?
- Which user replaceable parts or accessories are available for my product?
Select the questions to view the answers
Select the questions to view the answers
- A black rectangle appears next to the business card I scanned. What should I do?
- The product is not converting characters to editable text. What should I do?
- I see lines through my scanned images. What should I do?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I scan thick or special paper?
- The scanner doesn't work properly when I press the start button. What should I do?
- Scanning is slow. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- How do I scan a document so I can edit the text in a word processing program?
- How do I scan using my product's control panel?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- I can't start Epson Scan 2. What should I do?
- How do I scan with Document Capture Pro or Document Capture?
- How do I scan to a SharePoint server or cloud service?
- What is the product's scan area?
- How do I enlarge an image I scanned with Epson Scan 2?
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- Who do I contact for support on the software that came with my product?
- My computer doesn't recognize the product. What should I do?
- Can my product be networked?
- How do I uninstall the product software?
- Which software is included with my product?
- How do I change the Power Off and Sleep Timer settings?
- Does installing the optional Epson Network Interface Unit automatically configure the scanner in Epson Scan 2?
- Does Epson make drivers for Linux?
- How many custom paper sizes can I create in Epson Scan 2?
- Who do I contact for software support?
Select the questions to view the answers
- Which user replaceable parts or accessories are available for my product?
- How do I load plastic cards in the input tray?
- When should I use the optional carrier sheet?
- How should I transport or store my product?
- The product does not turn on. What should I do?
- Does my product have a security slot?
- What do my product's lights indicate?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
- The product does not turn off. What should I do?
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
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PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty
PDF
This document contains compliance statements, and your Epson America, Inc. Limited Warranty.
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720