- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- I see the message Could not find computer(s) with Document Capture Pro installed when I try to scan. What should I do?
- How do I scan using Document Capture Pro 2.0?
- Can I edit documents that I have scanned with Epson Scan?
- Does Epson have a program where I can donate my working electronic equipment?
- How can I get a replacement CD for my product?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
- The ISIS Driver is not installed in Windows after I installed the software from my product CD. What should I do?
- Who do I contact for software support?
- My product software doesn't work properly. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- Can I scan a document longer than legal size in Document Capture Pro?
- Only part of my document scans. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How can I scan with Document Capture Pro or Document Capture?
- How do I scan a document so I can edit the text in a word processing program?
- My product software doesn't work properly. What should I do?
- How do I uninstall the product software?
- Who do I contact for support on the software that came with my product?
- I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac. What should I do?
- After I updated to Windows 8, my product's software is missing. What should I do?
- How many custom page size settings can I create in Epson Scan?
- Can my product be networked?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I set up my product with a WPS-enabled router or access point?
- My computer doesn't recognize the product. What should I do?
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- How do I scan using Document Capture Pro 2.0?
- ABBYY FineReader and NewSoft Presto! BizCard, the third-party software, did not install on my Mac. What should I do?
- The ISIS Driver is not installed in Windows after I installed the software from my product CD. What should I do?
- How can I get a replacement CD for my product?
- Who do I contact for software support?
Select the questions to view the answers
- How do I replace the product rollers?
- What is the loading capacity of the product's input tray?
- What optional equipment is available for my product?
- I'm having paper feed problems. What should I do?
- How do I reset the product's roller counter?
-
The product doesn't start when I press the
button. What should I do?
- How can I scan thick or special paper?
- How should I transport my product?
- What do my product's lights indicate?
- How do I load plastic cards in the input tray?
- How do I load a legal–size document?
- Does my product have a security slot?
- The product does not turn on. What should I do?
- What is the maximum document length I can scan with my product?
- Does Epson have a program where I can donate my working electronic equipment?
