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Model: B11B210201
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- Top FAQs
- Image Quality or Appearance
- Maintenance
- Print Quality or Appearance
- Scan
- Software
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Select the questions to view the answers
- How do I install the latest scanner driver on my Mac?
- How do I install the software for my product if I don't have the CD?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My computer doesn't recognize the product. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- Can I use Epson Scan with my Mac?
- How do I install the latest OS X 10.5 scanner driver?
- What applications are compatible with Easy Photo Scan?
- How can I remove dust marks from my originals as I scan them?
- What do my product's lights indicate?
Select the questions to view the answers
- How can I remove shadows from photos that have too much background light as I scan them?
- How can I remove dust marks from my originals as I scan them?
- When I scan to PDF using Epson Scan, my image is cropped or not the right size. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I restore the colors in faded photos?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Only part of my document scans. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- The scanned colors differ from the original colors when using Epson Scan. What should I do?
- The colors of my scanned image don't match my original's colors when I use Epson Scan. What should I do?
- When I scan film or slides, striped rings appear on the scanned images. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I am unable to scan multiple images at one time. What should I do?
- How can I scan something that doesn't fit under the document cover?
- Scanning is slow. What should I do?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- I can't scan film since I updated my operating system to macOS 10.15. What should I do?
Select the questions to view the answers
- How can I upload scanned images to Facebook with Epson Easy Photo Scan software?
- How can I upload scanned images to my Email with Epson Easy Photo Scan software?
- How can I upload scanned images to Evernote with Epson Easy Photo Scan software?
- How can I upload scanned images to Google Photo with Epson Easy Photo Scan software?
- How can I upload scanned images to SugarSync with Epson Easy Photo Scan software?
- How can I upload scanned images to Web Folder (WebDAV) with Epson Easy Photo Scan software?
Select the questions to view the answers
- What applications are compatible with Easy Photo Scan?
- Can my product be networked?
- How do I install the latest OS X 10.5 scanner driver?
- Who do I contact for support on the software that came with my product?
- How do I install the software for my product if I don't have the CD?
- After I updated to Windows 8, my product's software is missing. What should I do?
- How do I uninstall the product software?
- How do I decide which resolution to select when scanning from Epson Scan?
- How do I scan a document so I can edit the text in a word processing program?
- Can I use Epson Scan with my Mac?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My computer doesn't recognize the product. What should I do?
- How do I install the latest scanner driver on my Mac?
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- How do I obtain the latest product software for Windows or my Mac?
- I see the message Image size is too large. What should I do?
- How do I get a replacement CD for my product?
- The Correct Document Skew setting is disabled in the scanner software. What should I do?
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- My product does not turn on. What should I do?
- How should I transport my product?
- My product doesn't detect my photos placed on the product glass when I use the Start button on the control panel. What should I do?
- What type of cable do I use to connect the product to my computer?
- My product does not turn off. What should I do?
- My product doesn't start when I press the Start button. What should I do?
- What do my product's lights indicate?
- I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches?
- Does Epson have a program where I can donate my working electronic equipment?
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Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720