I am unable to scan using the thumbnail preview in Epson Scan. What should I do?

• Try the following:

  • If you are using Full Auto Mode and Office Mode, the thumbnail preview is not available. Change the scan mode to Home Mode or Professional Mode. See Changing the Scan Mode.
  • If you are scanning images with a very dark or bright background, use normal preview and create marquees on the areas you want to scan. See Previewing and Adjusting the Scan Area.
  • If you are scanning a film strip including both panoramic and regular size images, the panoramic images are not previewed. For the panoramic images, use normal preview and create marquees on the area you want to scan. See Previewing and Adjusting the Scan Area.
  • If you are scanning a large sized document, use normal preview and create marquees on the areas you want to scan. See Previewing and Adjusting the Scan Area.
  • Make sure the Document Type setting (Home Mode) or Document Type and Film Type settings (Professional Mode) are correct. See Scanning in Home Mode or Scanning in Professional Mode.
  • Click Configuration, select the Preview tab, and adjust the thumbnail cropping area using the Thumbnail Cropping Area slider in the Preview menu.