Support Scanners DS Series Epson DS-970

How do I scan thick or special paper?

  • You can load photos or large, thick, or folded originals in the input tray using one or more carrier sheets. You can also load envelopes. Make sure the originals meet the specifications for special originals before loading them.
    1. Pull up the input tray extension.
    2. Pull out the output tray and its extension, and open the stopper.

      Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper.

    3. Slide the input tray edge guides all the way out.

    4. Load envelopes vertically in the input tray with the printed side down and the flap facing as shown. Slide in the envelopes until they meet resistance. Skip to step 7.

    5. Do one of the following to load photos, or folded or irregularly shaped originals using a carrier sheet:

      Note: Use only the carrier sheet designed for your scanner. The carrier sheet is automatically recognized by the scanner by the two small rectangular holes on the front edge, as shown. Keep the holes clean and not covered. Do not load a carrier sheet that has scratches on it or one that has been scanned more than 3,000 times.

      • For a Letter- or A4-size or larger original, fold it as shown and place it in the center of an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up.

        To scan both sides and stitch them together, set the appropriate setting in Epson Scan 2 or Document Capture Pro.

      • For a photo or an irregularly shaped original, load it in the center of an optional carrier sheet with the printed side face down. Make sure the illustration on the front edge of the carrier sheet is facing up. If you are loading originals that are 11.7 inches (297 mm) or shorter, place the leading edge of the original against the binding of the carrier sheet, as shown. Otherwise, the scanner may not detect the correct length of the original.

    6. Load the carrier sheet in the input tray as shown until it meets resistance.

      Folded original

      Photo or irregularly shaped original

    7. Slide the edge guides against the edges of the envelope or carrier sheet.

    8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals.

      Note: If the Document Size setting on the Main Settings tab in Epson Scan 2 is set to Auto Detect, Paper Skew is automatically selected as the Correct Document Skew setting.

    9. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.

      Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge of a table where the ejected originals can drop freely.

    Related tasks
    Scanning Two Originals onto One Sheet (Stitching Images) - Windows
    Related references
    Special Original Specifications
    User Replaceable Epson Scanner Parts
    Related information
    Scanning
Published:  Feb 14, 2019 Was this helpful? Thank you for the feedback!
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