I can't start Epson Scan 2. What should I do?

• If you cannot start Epson Scan 2, try these solutions:

  • Make sure your scanner appears in the Epson Scan 2 Utility.
  • Make sure your scanner is turned on and any interface cables are securely connected at both ends.
  • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2.
  • Connect the scanner directly to the computer. The scanner may not work properly when connected through a USB hub.
  • If you connected the scanner using a USB cable, make sure it is connected directly to your computer or through only one USB hub.
  • If you are using the scanner over a network, make sure the network cable is securely connected.
  • If you are using the scanner over a network, make sure your scanner is displayed in the Scanner Settings screen. If your scanner is not displayed in the list, click Enable Editing and click Add. Add your scanner on the Add Network Scanner screen.
  • Make sure the PC Connection via USB setting is not disabled on the control panel.
  • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
  • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.
  Related concepts
  Uninstall Your Scanner Software
  Related references
  Windows System Requirements
  Mac System Requirements