Support Scanners ES Series Epson ES-C380W

How many documents can I load in the product's input tray?

  • Original Document Specifications

    You can load original documents that meet these specifications in your product.

    Paper type Paper size Paper weight Loading capacity
    Plain paper

    Fine paper

    Recycled paper

    Legal (8.5 × 14 inches [216 × 356 mm]) 10.5 lb to 34 lb (40 to 127 g/m²) (in the vertical path position)

    10.5 to 110 lb (40 to 413 g/m²) (in the straight path position)

    In the vertical path position

    Thickness of stack: under 0.09 inches (2.4 mm)

    10.5 lb (40 g/m²): 20 sheets1

    21 lb (80 g/m²): 20 sheets

    24 lb (90 g/m²): 18 sheets

    28 lb (104 g/m²): 15 sheets

    34 lb (127 g/m²): 12 sheets

    1 sheet (in the straight path position)

    Loading capacity varies depending on the paper type.

    Letter (8.5 × 11 inches [216 × 279 mm])
    A4 (8.3 × 11.7 inches [210 × 297 mm])
    B5 (7.2 × 10.1 inches [182 × 257 mm])
    A5 (5.8 × 8.2 inches [148 × 210 mm])
    B6 (5 × 7.2 inches [128 × 182 mm])
    A6 (4.1 × 5.8 inches [105 × 148 mm]) 10.5 to 55 lb (40 to 209 g/m²) (in the vertical path position)

    10.5 to 110 lb (40 to 413 g/m²) (in the straight path position)

    A8 (2.1 × 2.9 inches [52 × 74 mm])
    Long paper Width: up to 8.5 inches (215.9 mm)

    Length: 15.5 to 220 inches (393.7 to 5588 mm)

    13 to 35 lb (50 to 130 g/m²) 1 sheet
    Paper business cards 2.1 × 3.4 inches (55 × 89 mm) Up to 56 lb (210 g/m²) Vertical path position: 5 cards

    Thickness of stack: under 0.09 inches (2.4 mm)

    Straight path position: 1 card

    Receipts Width: 2 to 8.5 inches (50.8 to 215.9 mm)

    Length: 2 to 120 inches (50.8 to 3048 mm)

    53 to 77 g/m² Vertical path position:

    Thickness of stack: under 0.09 inches (2.4 mm)

    Straight path position: 1 receipt

    1 For thin originals, extending the input and output tray paper supports is recommended

    Warning: Do not load the following types of originals directly in the scanner, or they may be damaged or may damage the scanner:

    • Photos
    • Booklets or passports that are thicker than 0.19 inches (5 mm) when closed
    • Fabric or other non-paper originals
    • Originals containing staples or paper clips
    • Originals with wet ink or glue
    • Ripped originals
    • Heavily wrinkled or curled originals
    • Transparencies
    • Originals with carbon paper backing
    • Originals with attached sticky notes

    You can scan ripped, wrinkled, or curled originals using a carrier sheet (not included).

    Do not feed valuable artwork or important documents into the scanner directly. Misfeeding may wrinkle or damage the original. When scanning these types of originals, use an optional carrier sheet.

    For thick passports and passports with a slightly expanded binding edge, use a passport carrier sheet.

    Caution:
    Be careful when loading the following types of originals, or they may be damaged or may not scan successfully:Originals with uneven surfaces, such as embossed documents or letterhead Coated paper Glossy originals Thermal paper Ripped, curled, or wrinkled originals Originals with tears or fold linesPerforated originalsOriginals with labels or stickersCarbon-less paperOriginals that have just been printed

    Warning: Carbon-less paper contains chemical substances that may damage the rollers inside the scanner. Make sure you clean the pickup roller and the separation rollers regularly. Scanning carbon-less paper may reduce the service life of the rollers compared with scanning plain paper.

    Note: When attempting to scan these types of originals, note the following:

    • When scanning wrinkled originals, smooth out the wrinkles before loading if possible.
    • Use the optional carrier sheet to scan originals that are delicate or wrinkled.
    • If originals are incorrectly detected as double feeds, set the DFDS Function to Off on the control panel, or select Off as the Detect Double Feed setting in Epson Scan 2.
    • Labels or stickers must be firmly adhered to the scanned original with no exposed glue.
    • When scanning an original with labels or stickers that look like they might come off easily, use a carrier sheet (not included) and scan the original in the straight path position.
    • Try to flatten curled originals as much as possible.
    • For originals with folds, flatten the original so that the height of the fold is 0.2 inches (5 mm) or less before loading.
Published:  Sep 14, 2023 Was this helpful? Thank you for the feedback!
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