The On light and the photo viewer screen will not turn on. What should I do?

• Try the following:

  • Press the On button again to turn on PictureMate.
  • Make sure the power cable and AC adapter are securely connected at both ends
  • Make sure your power outlet works and is not controlled by a wall switch or timer.
  • If you're using the optional battery, it may not be charged. Connect the AC adapter and plug it into an electrical outlet to charge the battery.
  • If you're using the optional battery, PictureMate automatically turns off after 15 minutes if it is not being used. Press the  On button to turn it back on.