What does the message on my product's LCD screen mean?

  • See below.

    Product Status Messages

    You can often diagnose problems with your product by checking the messages on its LCD screen.

    LCD screen message/codeCondition/solution
    Paper outNo paper is loaded. Load paper in the product
    Paper jamPaper is jammed in the product. Remove the jammed paper, then press the  start button to clear the error.
    Combination of IP address and subnet mask is invalidThere is a problem with the network connection to your product.
    A printer's ink pad is at the end of its service lifeThe ink pad is at the end of its service life. Turn off the product and contact Epson for support.
    A printer's ink pad is nearing the end of its service lifeThe ink pads are near the end of their service life. Contact Epson for support. (To continue printing, press the  start button.)
    Communication errorMake sure the computer is connected to your product and your software is installed correctly.
    Operation canceled. No memory card recognized.Make sure the memory card is inserted correctly and meets the specifications for your product.
    Recovery modeAn error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support.
    Printer errorA fatal error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support.
    Related concepts
    Check Cartridge Status
    Related information
    Replacing Ink Cartridges
    Printing with Black Ink and Expended Color Cartridges
    Loading Paper
Published:  Jan 7, 2016