What should I do if my printout has lines running through it?
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If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
- Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
- Make sure the paper type setting matches the type of paper you loaded.
- Make sure you loaded the printable side of the paper correctly for your product.
- Turn off any high speed settings in your product software.
- Align the print head.
- Make sure you set the transportation lock to the unlocked (printing) position: .
- Make sure the transportation caps are not installed.
- You may need to refill the ink. Visually check the ink levels.
Print Head Cleaning
Print Head Alignment
Related tasks
Selecting Printing Preferences - OS X
Transporting Your Product
Related information
Refilling Ink
Published: Jan 7, 2016