I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. What should I do?

• The problem can be caused by your printer or computer. Do the following:

  1. To determine if the printer can print without a computer, print a nozzle check pattern from the product's control panel.
     • If you can print, go to the next step.
     • If you can't print a nozzle check pattern, check the product's LCD for error messages. Clear any errors displayed on the LCD, then try printing a nozzle check pattern again. If you still can't print, contact Epson support.
  2. Delete any pending print job(s) from the Epson print queue, then try printing again.
     • If you can print now, you're done, and you can skip the remaining steps.
     • If you can't print, go to the next step.
  3. Set your product as the default printer.
     • Windows 10: Right-click and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product icon and select Set as Default Printer.
     • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your printer icon and select Set as Default Printer.
     • Windows 7: Click and select Devices and Printers. Right-click your printer icon and select Set as Default Printer.
     • Windows Vista: Click and select Control Panel (or point to Settings and then select Control Panel). Select Printer (under Hardware and Sound) or Printers. Right-click your printer icon and select Set as Default Printer
     • Windows XP: Click Start and select Control Panel (or point to Settings and then select Control Panel). Select Printers and Other Hardware (if available) and then Printers and Faxes. Right-click your printer icon and select Set as Default Printer.

     Note: If there is more than one icon for your printer, select the icon that is not faded (or is in a Ready or Active state) to be your default printer. You can delete any duplicate icons that are faded or in an Offline state by right-clicking the icon and selecting Delete.

     If you still can't print, contact Epson support.