How should I transport or store my product?

• If you need to store your product or transport it some distance, prepare it for transportation as described here.

  Caution: During transportation and storage, follow these guidelines:

  • When storing or transporting the printer, place the printer in a plastic bag and fold it closed. Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
  • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottles.
  • Do not put opened ink bottles in the box with the printer.
    
    
  1. Turn off the product.
  2. Open the front cover and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again.
  3. Disconnect any connected cables.
  4. Unplug the power cable.
  5. Remove all the paper from the product.
  6. Close the paper support.
     
     
  7. Remove the paper support and detach its mount.
     
     
  8. Open the front cover and secure the print head to the case with tape.
     
     

     Caution:
     Do not touch or place tape on the white flat cable inside the product; otherwise, you may damage your product.

  9. Close the front cover and secure it with tape.
     
     
  10. Check to make sure that the ink tank caps are installed securely.
      
      
  11. Place the printer in a plastic bag and fold it closed. Pack the printer in its box using the protective materials.

      Caution:
      Keep the product level during transport. Otherwise, ink may leak. Do not put opened ink bottles in the box with the product.

      Caution:
      Do not put opened ink bottles in the box with the product.

  Before using the product, be sure to remove the tape from the print head.

  If print quality has declined when you print again, clean and align the print head.

  Related concepts
  Print Head Cleaning
  Print Head Alignment