What do my product's lights indicate?

• See below.

  Product Light Status

  You can often diagnose problems with your product by checking its lights.

  

  Lights
  1	power
  2	error

  Light status	Condition/solution
  The  power light is on	The product is turned on.
  The  power light is flashing	The product is busy. Wait for the  power light to stop flashing before turning off the product. If you just filled the ink, the  power light will flash for approximately 20 minutes. Do not cancel this process.
  The  power light is flashing The error light is flashing	Paper may be jammed in the product. Remove any jammed paper, and press the cancel button to clear the error. If the lights still flash, there may be a product error. Turn the product off, check inside for jammed paper or foreign objects, then turn the product back on. If the error continues, contact Epson for support.
  The  power and error lights are flashing simultaneously	An ink pad is nearing or at the end of its service life. Contact Epson for support.
  The  power light is flashing The error light is on	No paper is loaded or multiple sheets fed at one time. Remove any jammed paper, load paper in the product, and press the cancel button to clear the error.
  The  power light is off The error light is on	An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support.
  The  power light is on The error light is on	Initial ink charging may not be complete. Turn off the product and fill the ink tanks as described on the Start Here sheet.

  Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.

  Related tasks
  Loading Paper
  Related references
  Paper Jam Problems
  Where to Get Help