I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?

• If you still see white or dark lines or missing colors in your printouts, even after cleaning the print head several times, you can flush the ink tubes.

  Flushing the ink tubes replaces all the ink inside the tubes, so flush the ink only if you cannot improve print quality by cleaning the print head several times.

  Caution:
  Flushing the ink tubes consumes a lot of ink. Before flushing the ink tubes, make sure there is enough ink in the ink tanks. If necessary, refill the ink tanks before flushing the ink tubes. Flushing the ink tubes affects the service life of the ink pads by causing them to reach their capacity sooner. Contact Epson to purchase replacement ink pads before they reach the end of their service life. When the ink pads reach the end of their service life, the product stops printing and you must contact Epson for support.

  Related tasks
  Refilling the Ink Tanks
  

  Flushing the Ink Tubes Using a Computer Utility

  You can use the Power Ink Flushing utility to flush the ink tubes.

  Note: After flushing the ink tubes, you must turn off the product and wait at least 12 hours before printing again.

  Before you begin, make sure no product lights are indicating errors.

  1. Do one of the following:
     • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar and select Printer Settings. Then click the Maintenance tab.
     • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
  2. Click the Power Ink Flushing button. You see a window like this:
     
  3. Follow the on-screen instructions to flush the ink tubes.
  4. When you finish flushing the ink tubes, turn off the product and wait at least 12 hours before printing.
  5. Print a document and check the print quality. If the print quality did not improve, contact Epson for support.