How should I transport or store my product?

• If you need to store your product or transport it a long distance, prepare it as described here.

  Caution:
  During transportation and storage, follow these guidelines:

  • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
  • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottles.
  • Do not put opened ink bottles in the box with the printer.
  • Do not carry the product by its control panel; this may damage the product.

  Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place.

  1. Turn off the product.
  2. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again.
  3. Secure the print head to the case with tape.
     
     

     Caution:
     Do not place tape on the white flat cable inside the product; otherwise, you may damage your product.

  4. Lower the scanner unit.
  5. Remove all the paper from the product.
  6. Remove any memory cards inserted in the product.
  7. Unplug the power cable.
  8. Disconnect any connected cables.
  9. Close the output tray, front cover, and rear paper feed slot. Then lower the control panel.
     
  10. Unhook the ink tank unit and lay it down, then check to make sure that the ink tank caps are installed securely.
      
  11. Hook the ink tank unit on the product.
  12. Place the product in its original packing materials to prevent the ink tank from being unhooked, if possible, or use equivalent materials with cushioning around the product.

  Keep the product level during transportation. Be sure to remove the tape from the print head holder before turning on your product. If print quality has declined when you print again, clean and align the print head.

  Related concepts
  Print Head Cleaning
  Print Head Alignment