What does the message on my product's LCD screen mean?

• See below.

  Product Status Messages

  You can often diagnose problems with your product by checking the messages on its LCD screen. You can also see help information and how-to instructions on the screen by pressing the  help button.

  LCD screen message	Condition/solution
  Printer error.	Remove any paper jams or protective material in the product. If the error is still displayed after turning the product off and on again, contact Epson for support.
  Operation canceled. An error occurred while saving.	The memory card or external storage device may be damaged. Make sure the memory card or external device is inserted correctly and meets the specifications for the product.
  A printer's ink pad is nearing the end of its service life.	The ink pads are near the end of their service life and the message will be displayed until the ink pad is replaced. Contact Epson for support. (To resume printing, press the  start button.)
  A printer's ink pad is at the end of its service life.	The ink pad is at the end of its service life. Turn off the product and contact Epson for support.
  Communication error.	Make sure the computer is connected to your product and your software is installed correctly.
  Recovery mode	An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support.

  Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.

  Related tasks
  Inserting a Memory Card
  Related references
  Paper Jam Problems in the Rear Paper Feed Slot
  Paper Jam Problems Inside the Product
  Memory Card Types
  Memory Card File Specifications
  Where to Get Help