Support Printers All-In-Ones WorkForce Series Epson WorkForce Enterprise WF-C20590

My scanning software doesn't work properly in Windows or on my Mac. What should I do?

  • If your scanning software does not operate correctly, try these solutions:

    • Make sure your computer has adequate memory and meets the system requirements for your operating system.
    • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software.
    • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
    • In Windows, make sure your product is listed as a valid device.
    Related tasks
    Uninstalling Product Software - Windows
    Uninstalling Product Software - Mac
    Related references
    Windows System Requirements
    Mac System Requirements
Published:  Jul 13, 2017 Was this helpful? Thank you for the feedback!
Was this helpful?
Please tell us why this was not helpful.