Support Printers All-In-Ones WorkForce Series Epson WorkForce Enterprise WF-C20590

How do I scan using my product's control panel?

  • You can scan an image to a variety of destinations using your product's control panel.
    1. Make sure you installed the product software and connected the product to your computer or network.

      Note: Restart your computer after installing the product software to enable scanning from the control panel.

    2. Place your original on the product for scanning.

      Note: To scan a double-sided or multi-page document, place your originals in the ADF.

    3. Press the  home button, if necessary.
    4. Select Scan. You see a screen like this:

    5. Select one of the following Scan to options:
      • Network Folder/FTP saves your scan file to a specified folder on a network.
      • Email lets you send scanned files through a pre-configured email server.
      • Document Capture Pro lets you scan over a network using your saved job settings in Document Capture Pro or Document Capture.

        Note: You cannot use this option to scan an image to Document Capture or Document Capture Pro when your product is connected to your computer's USB port.

      • Memory Device saves your scan file on a USB device and lets you select the file format, quality, and other settings.
      • Cloud sends your scanned files to a destination that you have registered with Epson Connect.
      • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only). To use this feature, you must first set up WSD (Web Services for Devices) on the computer.
    6. Follow the instructions in the next sections to complete your scan.
    Related tasks
    Using Epson Scan to Cloud
    Using Presets
    Entering Characters on the LCD Screen
    Related information
    Placing Originals on the Product

    Scanning to Email

    You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email. You can enter email addresses directly on the product's control panel or select them from the Recipient tab. Make sure the date and time are set correctly so the time stamps on your emails are accurate.

    Note: You can also use the Scan to Document Capture Pro function to scan and email the scanned file.

    1. Place your original on the product for scanning.

      Note: To scan a double-sided or multi-page document, place all of the pages in the ADF.

    2. Press the  home button, if necessary.
    3. Select Scan. You see a screen like this:

    4. Select Email. You see a screen like this:

    5. Do one of the following:
      • Select an email address from any of the displayed frequent contacts.
      • Select the Recipient tab and choose one or more contacts.
      • Select Keyboard to use the displayed keyboard to enter the email address for the recipient(s) and select OK.
    6. Select Scan Settings.
    7. Select File Format to choose the file format for your scan.
    8. Scroll down to change the Subject and File Name, if necessary.
    9. Select any additional scan settings as necessary.
    10. Select Presets to save your scan settings.

      Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

    11. Select Send. Your product scans your original and emails the scanned file.

    Scanning to a Network Folder or FTP Server

    You can scan an image and save it to a network folder using your product's control panel. You can either enter the folder path directly on the product's control panel or select a folder from the Recipient tab.

    Note: Make sure the date and time are set correctly before using this feature.

    1. Place your original on the product for scanning.

      Note: To scan a double-sided or multi-page document, place your originals in the ADF.

    2. Press the  home button, if necessary.
    3. Select Scan. You see a screen like this:

    4. Select Network Folder/FTP. You see a screen like this:

    5. Do one of the following:
      • Select the Destination tab and choose a saved location.
      • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Location field, enter the folder location, and select OK. Enter other information as necessary.

        Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected:

        • SMB: \\host name\folder
        • FTP: ftp://host name/folder name
        • Select an email address from any displayed frequent contacts.
    6. Select Scan Settings.
    7. Select File Format to choose the file format for your scan.
    8. Scroll down to select File Name and change it if necessary.
    9. Select any additional scan settings as necessary.
    10. Select Presets to save your scan settings.

      Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

    11. Select Save. Your product scans your original and saves it in the selected location.
    Related tasks
    Selecting the Date and Time
    Entering Characters on the LCD Screen
    Creating Contacts for Scanning
    Related references
    Control Panel Scanning Options
    Related information
    Placing Originals on the Product

    Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture

    You can view, change, or add available default scan settings when you scan using the Document Capture Pro option on the product control panel. You do this by accessing the scan jobs in the Document Capture Pro (Windows) or Document Capture (Mac) program.
    1. Start Document Capture Pro or Document Capture on a computer connected to the product.
    2. Click the Manage Job icon from the toolbar at the top of the window. You see a window showing the current scan job list.
    3. If you want to add a scan job, click Add or the + icon, enter a name for the new job, select settings as necessary, and click OK. You can now use the new scan job when you scan with Document Capture Pro or Document Capture.

      Note: See the Help information in Document Capture Pro or Document Capture for details.

    4. If you want to assign scan jobs to the selection list on the product control panel, do one of the following:
      • Windows: Click Event Settings.
      • Mac: Click the icon at the bottom of the window, then click Event Settings.
    5. Select the jobs that you want to assign to any of the pull-down menus.

      You can now use the added scan jobs when you scan from the product control panel.
    6. Click OK, then click OK again.
    Related information
    Placing Originals on the Product
Published:  Jul 13, 2017 Was this helpful? Thank you for the feedback!
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