My printout has lines running through it. What should I do?

• If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:

  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Make sure the paper type setting matches the type of paper you loaded.
  • Make sure you loaded the printable side of the paper correctly for your product.
  • Turn off any high speed settings in your product software.
  • Align the print head.
  • You may need to refill the ink. Visually check the ink levels.
  Related concepts
  Print Head Cleaning
  Print Head Alignment
  Related tasks
  Transporting Your Product
  Refilling the Ink Tanks
  Selecting Printing Preferences - Mac
  Related references
  Paper or Media Type Settings