My nozzle check pattern prints with gaps because the ink tanks are expended. What should I do?
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You need to refill the ink tanks and flush the ink tubes. Refill the necessary ink tanks to the upper line on the tank. Then use your printer software to flush the ink tubes as instructed below.
Flushing the Ink Tubes Using a Computer Utility
- Make sure there are no warnings or errors indicated by the product control panel.
- Do one of the following:
- Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. Select Printer Settings and click the Maintenance tab.
- Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
- Click the Power Ink Flushing button. You see a window like this:
- Follow the on-screen instructions to flush the ink tubes.
- When you finish flushing the ink tubes, run a nozzle check to check the print quality. If necessary, also clean the print head.
Published: Jan 7, 2016