How do I uninstall the Epson product software?

• Follow the instructions below for your operating system.

  Uninstalling Printing Software - Windows

  You can uninstall and then re-install your printer software to solve certain problems.
  1. Turn off the product.
  2. Disconnect any interface cables.
  3. Do one of the following:
     • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

       Note: If you see a User Account Control window, click Yes or Continue.

       In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions.
     • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your product, then click EPSON Printer Software Uninstall.

       Note: If you see a User Account Control window, click Yes or Continue.

       In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions.
  4. Restart your computer, then re-install your software.

  Note: If you find that re-installing your product software does not solve a problem, contact Epson.

  Uninstalling Product Software - Mac

  In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.

  Note: If you find that re-installing your product software does not solve a problem, contact Epson.

  1. To download the Uninstaller utility, visit epson.com.jm/support and select your product.
  2. Click Downloads.
  3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
  4. Run the file you downloaded.
  5. Double-click the Uninstaller icon.
  6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall.
  7. Click Uninstall.
  8. Follow the on-screen instructions to uninstall the software.
  9. Reinstall your product software.

  Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.