What do the product's lights indicate?

  • See below.

    Product Light Status

    You can often diagnose problems with your product by checking its lights.



    Lights
    1WiFi
    2 power
    3 paper
    4 ink
    Light statusCondition/solution
    The  power light is onThe product is turned on.
    The  power light is flashingThe product is busy. Wait for the  power light to stop flashing before turning off the product.

    If you just replaced an ink cartridge and the  power light is still flashing after 3 minutes, the cartridge may be installed incorrectly. Reinstall the ink cartridge.

    The  power light is flashing

    The  paper light is flashing

    Paper is jammed in the product. Remove the jammed paper, and press the  B&W copy button or the  color copy button to clear the error.
    The  power light is flashing

    The  paper light is on

    No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the  B&W copy button or the  color copy button to clear the error.
    The  power light is on or flashing

    The  ink light is flashing

    Ink in a cartridge is low. You can continue printing, or check which cartridge is low and replace it.
    The  power light is on or flashing

    The  ink light is on

    An ink cartridge is expended or not installed correctly. Replace or reinstall the cartridge. (Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.)
    The  power light is on or flashing

    The  ink light is flashing

    The  paper light is flashing

    The ink pads are near the end of their service life. Contact Epson for support. (To continue printing, press the  B&W copy button or the  color copy button.)
    The  ink light is on

    The  paper light is on

    The WiFi light is on

    An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error message continues, contact Epson for support.
    The  power light is flashing

    The  ink light is flashing

    The  paper light is flashing

    The WiFi light is flashing

    A printer error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If the error persists, contact Epson for support.
    The WiFi light is flashing orangeWiFi connection error. Press the Wi-Fi button on the printer to clear the error and try again.

    Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.

    Related concepts
    Check Cartridge Status
    Related tasks
    Removing and Installing Ink Cartridges
    Related references
    Paper Jam Problems
    Where to Get Help
    Related information
    Loading Paper
    Printing with Black Ink and Expended Color Cartridges
Published:  Jan 7, 2016