What do my product's lights indicate?

• See below.

  Product Light Status

  You can often diagnose problems with your product by checking its lights.

  
  
  

  Lights
  1	power
  2	paper
  3	ink

  Light status	Condition/solution
  The  power light is on	The product is turned on.
  The  power light is flashing	The product is busy. Wait for the  power light to stop flashing before turning off the product.
  The  paper light is flashing	Paper is jammed in the product. Remove the jammed paper, and press the  B&W copy button or the  color copy button to clear the error.
  The  paper light is on	No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the  B&W copy button or the  color copy button to clear the error.
  The  power light is on The  ink light is on	Initial ink charging may not be complete. See the Start Here poster for instructions.
  The  ink light is flashing The  paper light is flashing	The ink pads need to be replaced. You must contact Epson for support.
  The  ink light is on The  paper light is on	An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support.
  The  power light is flashing The  ink light is flashing The  paper light is flashing	Open the scanner unit and remove any paper or protective materials inside the printer. Turn the product off and then back on again.

  Related references
  Paper Jam Problems
  Where to Get Help
  Related information
  Loading Paper
  Refilling Ink