I made a copy of an A4- or Letter-size document, but the copy is cut off. What should I do?
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You need to change your product's default paper size for copies to match the size of your document. See below.
Copies are Cut Off
Depending on your product, the default paper size for copies is either A4 (8.3 × 11.7 inches [210 × 297 mm]) or Letter (8.5 × 11 inches [216 × 279 mm]).
- To change the default paper size to A4 (8.3 × 11.7 inches [210 × 297 mm]), make sure the product is turned off, then hold down the
color copy button and press the 
power button to turn the product on. When the product turns on, release both buttons. - To change the default paper size to Letter (8.5 × 11 inches [216 × 279 mm]), make sure the product is turned off, then hold down the
B&W copy button and press the power button to turn the product on. When the product turns on, release both buttons.
Copying - To change the default paper size to A4 (8.3 × 11.7 inches [210 × 297 mm]), make sure the product is turned off, then hold down the
Published: Apr 19, 2018
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