Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-C5710

How do I print with black ink from Windows or my Mac when a color ink pack is expended?

  • When a color ink pack is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color ink pack as soon as possible for future printing.

    To temporarily print with black ink, see the instructions below for your operating system.

    Printing with Expended Color Ink Packs - Windows

    If you see a message during printing telling you that you can temporarily print in black ink with an expended color ink supply unit, you can cancel your print job and select settings to print on plain paper or on an envelope.

    Note: To use this feature, Epson Status Monitor must be enabled.

    1. Click Cancel or Cancel Print to cancel your print job.

      Note: If the message screen appears on another computer on a network, you may need to cancel the print job using the product control panel.

    2. Load plain paper or an envelope in your product.
    3. Access the print settings in your print application.
    4. Click the Main tab.
    5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
    6. Select the Black/Grayscale checkbox.
    7. Click OK.
    8. Print your document. Epson Status Monitor 4 displays a print message.
    9. Click Print in Black to print your document.

    Printing with Expended Color Ink Packs - Mac

    If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
    1. Click the printer icon in the Dock.
    2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or icon to cancel your print job. (If an error message is displayed, click OK.)

      Note: If the message screen appears on another computer on a network, you may need to cancel the print job using the product control panel.

    3. In the Apple menu or the Dock, select System Preferences.
    4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.
    5. Select Driver or Options. You see a screen like this:

    6. Select On as the Permit temporary black printing setting.
    7. Click OK.
    8. Close the utility window.
    9. Load plain paper or an envelope in your product.
    10. Access the print settings in your print application.
    11. Select Print Settings from the pop-up menu.
    12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
    13. Select the Grayscale option.
    14. Click Print to print your document.
Published:  Feb 8, 2018 Was this helpful? Thank you for the feedback!
Was this helpful?
Please tell us why this was not helpful.