My printout has lines running through it. What should I do?

• If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:

  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Make sure the paper type setting matches the type of paper you loaded.
  • Make sure you loaded the printable side of the paper correctly for your product.
  • Turn off any high speed settings in your product software.
  • Align the print head.
  • Adjust the print quality in the product software.
  • When vertical banding appears or the paper is smeared, clean the paper path.
  • You may need to replace the ink cartridges.
  Related concepts
  Print Head Nozzle Check
  Print Head Cleaning
  Print Head Alignment
  Related tasks
  Cleaning the Paper Path
  Selecting Basic Print Settings - Windows
  Selecting Extended Settings - Windows
  Selecting Basic Print Settings - Mac
  Related information
  Loading Paper
  Replacing Ink Cartridges