Support Printers All-In-Ones WorkForce Series Epson WorkForce Enterprise AM-C5000

The color ink cartridge is expended even though I print in black only. Why does this happen?

  • To keep the printhead clear and ready to print, the printer uses a small amount of ink from all the cartridges whenever it prints. Even if you select Black/Grayscale or Grayscale in the printer software, some color ink is still being used.

    Epson printers contain a permanent printhead that needs to be charged with all colors to work. Even when you are printing black text only, a small amount of color ink is used to keep the printhead charged. The printhead needs to be kept charged to prevent air bubbles from entering and damaging the printhead.

    Therefore, once one of the cartridges is expended, the printer signals you to replace the cartridge for printing to continue.

Published:  Jan 11, 2024 Was this helpful? Thank you for the feedback!
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