Support Printers All-In-Ones WorkForce Series Epson WorkForce Enterprise AM-C5000

How do I save faxes to my Windows computer instead of printing them?

  • You can use the Epson FAX Utility software to save faxes. You can download the software from the Downloads tab on your product’s support page.

    After the software is installed, follow the steps below:

    1. Do one of the following:

       

      • Windows 11: Click , then search for EPSON Software and select it.
      • Windows 10: Click > Epson Software > FAX Utility.
      • Windows 8.x: Navigate to the Apps screen and select > Epson Software > FAX Utility.
      • Windows (other versions): Click or Start and select All Programs or Programs > Epson Software > FAX Utility.
    2. The first time you use the FAX Utility, you see this introduction window:
    3. Read about the FAX Utility and click Close at the bottom of the window. You see this window:
    4. To save received faxes on your computer, select Save received faxes on this computer.

      Note: If you are prompted for a password, enter the projector's serial number. This is the default password for the admin.

    5. Set Save received faxes on this computer (PC-FAX reception) to On, if necessary, and select the destination folder and other options.
    6. Click OK.
Published:  May 1, 2023 Was this helpful? Thank you for the feedback!
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