My saved labels are missing. What should I do?

• Check the following:
  • Make sure you didn't accidentally delete the text by pressing + .
  • Make sure the product was not reset. If the product is reset, all of the previously entered text will be deleted.
  • Make sure the AC adapter is securely attached or the batteries are properly seated. If the AC adapter is unplugged or the batteries are removed during operation, the text may be deleted.